PRIVACY POLICY

Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out contact forms on our Site
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions
• Request customer support or product information
• Otherwise contact us through the Site

The personal information we collect may include:

• Name and contact information (email address, phone number)
• Demographic information
• Information about your gaming preferences and interests
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Referring URLs and pages viewed
• Date and time of visits
• Information collected through cookies and similar technologies

How We Use Your Information

We use the information we collect or receive to:

• Provide and maintain our Site: To operate and provide you with the features and functionality of the Site
• Respond to your inquiries: To answer your questions and provide customer support
• Send marketing communications: To send you promotional emails about Red Thunder products, special offers, and gaming peripheral news (you can opt-out at any time)
• Improve our Site: To understand how visitors use our Site and improve user experience
• Analyze usage: To monitor and analyze trends, usage, and activities in connection with our Site
• Prevent fraudulent activity: To detect, prevent, and address technical issues and security threats
• Comply with legal obligations: To comply with applicable laws, regulations, and legal processes

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files that may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements
• Preference Cookies: Remember your preferences and settings

Third-Party Services

Our Site may contain links to third-party websites and services, including:

Amazon Associates Program

Red Thunder Gaming is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. When you click on Amazon links and make purchases, we may earn a commission. Amazon may collect information about your browsing and purchasing activities.

Google Analytics

We use Google Analytics to analyze how users interact with our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. For more information on how Google uses data, visit Google’s Privacy Policy.

Social Media Platforms

Our Site may include social media features and widgets. These features may collect your IP address, which page you are visiting, and may set a cookie. Your interactions with these features are governed by the privacy policy of the company providing them.

How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as email delivery, hosting services, and analytics
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
• With Your Consent: We may share your information for any other purpose with your consent

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption technology
• Regular security assessments and updates
• Restricted access to personal information
• Secure servers and databases

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with applicable data protection laws.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete personal information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Data Portability: Request a copy of your personal information in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

Opting Out of Marketing Communications

You can opt-out of receiving promotional emails from us at any time by:

• Clicking the “unsubscribe” link in any promotional email
• Contacting us directly through our contact form
• Updating your email preferences in your account settings (if applicable)

Please note that even if you opt-out of marketing emails, we may still send you non-promotional emails related to your inquiries or our services.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us through our contact form.

GDPR Privacy Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

We process personal data on the following legal bases:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Our legitimate interests (where not overridden by your rights)

Do Not Track Signals

Some web browsers incorporate a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, our Site does not respond to DNT browser signals or mechanisms.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within a reasonable timeframe and work to address your concerns promptly.